Redefining the student portal experience of Cyprus International University (CIU)

Overview

A brief tale of how we created an all-together new asset class and created it's first MDP offering seamless buy & sell flows, gold tracking portfolios, and an intuitive orders transaction tab.

Project scope

Nocode development

Problem

To start of we wanted to keep the whole launch very lean as it was first MDP launch. We started of by creating landing page for gold to educate them, secondly we introduced all the transactional flows which included buy & sell flow (with offering both lum-sum and sip investment style). Last but not the least we created fully functional Gold Portfolio tracker, which also consisted of orders tab from where user can track there placed orders for same day.

This approach helped understand the why

Interview and Contextual Inquiry

A closer interaction with student helped me see how they use the portal and what they struggle with

Survey

Limited time means i needed a way to balance out insights from interviews, and survey was an affective tool and provided larger reach

Survey

Limited time means i needed a way to balance out insights from interviews, and survey was an affective tool and provided larger reach

Card sorting

Imagine having over 25 links in a menu. Card sorting helped me understands students priorities when they interact with the menu.

Approach & Insights

Course Timetable: 75% of users primarily visit the portal to check their course timetable, highlighting its essential function for students.

How did I turn this insights into solutions?

To start of we wanted to keep the whole launch very lean as it was first MDP launch. We started of by creating landing page for gold to educate them, secondly we introduced all the transactional flows which included buy & sell flow

Student information portal